At Plueto, we’re committed to delivering your favourite apparel with care and efficiency. Here’s everything you need to know about our shipping process:
Shipping Charges
- Free Shipping: Enjoy free delivery on all orders above ₹999.
- Orders Below ₹999: A nominal shipping fee ranging between ₹50 to ₹100 applies, depending on your location and courier partner charges.
Cash on Delivery (COD)
Currently, Cash on Delivery (COD) is not available. All orders must be prepaid using one of our secure payment methods.
Order Processing
- Orders are typically processed within 5 to 8 hours after confirmation.
- Once your order is ready for dispatch, you’ll receive a notification via email or WhatsApp with shipping details.
Delivery Timeline
- Standard Delivery: Your order will reach you within 6 to 13 days, depending on your location.
- Delivery timelines may vary due to factors such as distance, courier partner schedules, and unforeseen circumstances (e.g., weather, public holidays).
Order Tracking
Once your order is shipped, you’ll receive a tracking link via WhatsApp or email. Use this link to monitor your package in real time and stay updated on the expected delivery date.
Packaging and Safety
We take extra care to ensure your order reaches you in perfect condition. Each product is carefully packed to prevent damage during transit.
Address Accuracy
To ensure timely delivery, please provide accurate and complete shipping information, including:
- Full name
- Complete address (with pin code)
- Active phone number and email address
If any changes are needed, contact us within 2 hours of placing your order.
Missed or Delayed Deliveries
In case of a delay or missed delivery, please reach out to us at support@plueto.in or via phone. We’ll coordinate with our courier partners to resolve the issue promptly.
Non-Deliverable Packages
If your package is returned to us due to incorrect address details or repeated failed delivery attempts, we’ll contact you to confirm the details and arrange a re-shipment. Additional charges may apply for re-delivery.
Holidays and Peak Periods
During holidays or sales events, processing and delivery times may be slightly longer due to high demand. We appreciate your patience and understanding during these periods.
Customer Support
We’re here to help! For any shipping-related queries or concerns, please contact our support team:
- Email: support@plueto.in
- Phone: +91 9072992868 (Mon-Fri, 10 AM – 6 PM)
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Thank you for choosing Plueto. We’re dedicated to making your shopping experience seamless and satisfying!